Canaccede Financial Group is a Canadian based company, with its head office in Toronto, Ontario, Canada. Related businesses include Canaccede International Management Ltd., Canaccede International Investments Ltd.
With COVID-19 top of mind, we wanted to make sure that you are supported throughout this time.
If you are directly impacted by COVID-19, there are affordable options available to you based on your situation. Contact the approved Canaccede partner that you were dealing with regarding your debt, or email Canaccede directly at firstname.lastname@example.org.
Here are some commonly asked questions. We will continue to update this page with answers to commonly asked questions.
We have always had and will continue to have flexible payment solutions for our customers. It is critical to reach out if your situation changes so that we can discuss payment options. You can contact your approved Canaccede partner regarding your debt, or email Canaccede directly at email@example.com.
As part of our commitment to you and your family, we wanted to share the various government resources that are being made available. This information changes rapidly and we will try to keep our FAQs up to speed.
Here is the contact information to several government agencies. We found these links useful to help understand what the Federal Government is doing to support Canadians during this situation. Note that this information is as of April 6, 2020:Who qualifies for the CERB?
It's available to wage earners, contract workers and self-employed people who don't qualify for employment insurance (EI).
The benefit will be available to workers living in Canada who are at least 15 years old and who:
Both of these services will be available 21 hours a day, seven days a week. Both services are closed from 3 a.m. to 6 a.m. ET for maintenance.Support for individuals and families
Canaccede purchases performing and non-performing and insolvent consumer receivables from financial institutions. We work with our customers to determine a suitable and often a more flexible payback schedule.
Financial Institutions will sell an account for several reasons: the account may be behind in payments, it may be part of personal bankruptcy or the institution may decide to sell a portion of their ongoing business. In all cases, Canaccede has purchased your account from the original financial institutions and you are now a Canaccede customer.
Canaccede has purchased your account and is now the legal owner of the debt. If you pay the original creditor, your funds may be delayed in being applied against your account.
Canaccede works with a number of regional companies and a specialist from one of these companies might contact you.
Canaccede is committed to your privacy and adheres to all Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).
We pride ourselves on complete transparency here and an account representative will gladly review the information we have.
For additional clarification, please email firstname.lastname@example.org with the details so we can assess the situation further. Our goal is to work with you to clear this situation and your debt up as efficiently as possible.
The account representative that's been in contact with you will be happy to help or you can get in touch with the name listed on the notice you received. Either of these professionals can get you started and work with you to implement a strategy that works within your budget.
If your organization is looking for new ways to expand your capital pool, maximize your efficiencies or just explore how to think about managing your various consumer debt obligations, reach out to Canaccede today for an open exploratory discussion.
Canaccede is a leading provider of debt and insolvency purchasing and servicing solutions for institutional accounts receivables in Canada. Explore our ever-growing resource library to discover our industry insights and how we approach best practice solutions across industries.